← All case studiesHealthcare · 10 weeks
Multi-Clinic Patient Portal
A patient booking portal and doctor admin panel for a nine-clinic network.
-61%
No-show rate
14h
Admin hours saved weekly
4.8/5
Patient satisfaction
The challenge
Appointments ran on phone calls and spreadsheets across nine clinics, with a 22% no-show rate and no shared patient view.
Our solution
GTVEXUS designed and built a patient booking portal plus a role-based clinician admin panel with automated SMS and WhatsApp reminders, secure records and consolidated reporting.
Before
Phone-only booking · spreadsheet records · 22% no-shows
After
Self-service portal · automated reminders · unified reporting
Technologies used
ReactNode.jsMySQLAWS
“Our doctors adopted it in a week without training. Front-desk calls dropped immediately.”
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